When making your living in the sales industry, and working with people, it is important to not only get your point across verbally, but you want to allow for your body language to send a clear message as well.
Keep reading to learn the 5 most important key ingredients in your body language and in order to get to know the description and a few tips on how you can improve your skills.
Proper Eye Contact
Look at a customer or potential customer in the eye when you are speaking to them because by doing this, you will show them that you are a confident person and you are also confident in the product that you are selling.
Hand Shakes and What They can Do
Grasp the person’s hand firmly and give no less than three good pumps when you shake someone’s hand. This will give your customer the indication that you are genuinely glad to see them or meet them and it will also show you’re a confident person.
A limp hand shake, better known as the “dead fish” is a way of telling your customer that you are not interested, it is a major turn off!
Appearance is key, and many studies have confirmed this. Sales people who present themselves well in appearance are the ones people prefer to deal with. The mind set of the customer is, if this person doesn’t take care of himself, how can I expect them to take care of me?
It’s doubtful you would buy a food product or utensil of a person who has grimy fingernails. Yes, it sounds harsh but this is actually the truth.
The Importance of Smiling
Smiling is considered to be the easiest thing to do in the world. Smiling is contagious, and it puts your customer at ease, and puts a nice upbeat inflection in your voice.
Good posture also shows the customer that you have confidence in yourself and the products that you sell. It also speaks volumes about your personality. If you do things like slouch then you will only look like a slacker and this will give your customer the indication that you don’t believe in your product and that you would rather be doing something else and would prefer to be somewhere else.
These are the five main ingredients to having good body language, and it isn’t very hard to master these skills. What you can do is practice on your family and friends without knowing about it.
Once you master these skills, they will begin to come effortlessly, and before you know it, they will be second nature to you, and your sales will ultimately increase. Good Luck!